Privacy Policy

Last Updated: July 2026

At Plantora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you place an order or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed securely through our payment partners)
  • Order Details

We may also collect basic website usage information such as browser type, device information, and pages visited to improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and tracking information
  • Respond to your inquiries
  • Improve our website and services
  • Comply with legal requirements

Payment Security

Plantora does not store your credit card, debit card, UPI PIN, or banking credentials.

All online payments are processed securely through trusted payment gateway providers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers such as:

  • Courier & Logistics Partners
  • Payment Gateway Providers
  • Technology Service Providers

These partners receive only the information necessary to perform their services.

Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to use industry-standard security practices, no online system can guarantee complete security.

Your Rights

You may contact us at any time to:

  • Access your personal information
  • Correct inaccurate details
  • Request deletion of your information (where legally permitted)
  • Ask questions about how your information is used

Third-Party Links

Our website may contain links to third-party websites. Plantora is not responsible for the privacy practices or content of those external websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Plantora

📧 Email: ashwinitimbadia@gmail.com

Your Privacy Matters

At Plantora, we are committed to providing a secure, transparent, and trustworthy shopping experience. Thank you for choosing us for your gardening needs. 🌿