Return & Refund Policy

Return & Refund Policy – Plantora

At Plantora, we strive to deliver healthy plants and premium gardening products. As our products include live plants and perishable gardening items, all sales are final.

ðŸšŦ No Returns

We do not accept returns on any products purchased from Plantora, including:

  • ðŸŒŋ Live Plants
  • ðŸŒą Seeds
  • ðŸĨĨ Cocopeat
  • ðŸŒū Vermicompost
  • ðŸŠī Gardening Essentials
  • 🎁 Plant Combos

Please review your order carefully before completing your purchase.

ðŸšŦ No Replacements

We do not offer replacements for any products after delivery.

As live plants are natural products, slight variations in size, shape, colour, leaf count, or appearance are normal. Minor leaf drop or transit stress may also occur and is part of the natural shipping process.

ðŸ“Ķ Damaged Package

If your package appears damaged or tampered with at the time of delivery, we recommend:

  • Refusing the delivery (where possible).
  • Contacting us immediately with your order details.

❌ Order Cancellation

Orders can only be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled.

📧 Contact Us

For any questions regarding your order, please contact us:

Email: ashwinitimbadia@gmail.com

We aim to respond within 24 hours.

Our Commitment

Every Plantora order is carefully packed and quality-checked before dispatch to ensure it reaches you in the best possible condition. We appreciate your understanding and support as we work to deliver healthy plants and quality gardening products.

Thank you for choosing Plantora. Happy Gardening! ðŸŒŋ