Terms & Conditions

Last Updated: July 2026

Welcome to Plantora. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website.

2. Products

Plantora sells:

  • 🌿 Live Plants
  • 🌱 Seeds
  • 🥥 Cocopeat
  • 🌾 Vermicompost
  • 🪴 Gardening Essentials

As plants are living products, slight variations in size, colour, shape, leaf count, and appearance are natural and should be expected.

3. Pricing

  • All prices are displayed in Indian Rupees (₹).
  • Prices may change without prior notice.
  • We reserve the right to modify or discontinue products at any time.

4. Orders

Once an order is placed:

  • You will receive an order confirmation.
  • Orders are processed after successful payment.
  • We reserve the right to refuse or cancel any order in exceptional circumstances, such as pricing errors, suspected fraud, or product unavailability.

5. Shipping

Orders are dispatched according to our Shipping Policy.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or other unforeseen circumstances.

6. Returns & Refunds

Due to the perishable nature of live plants and gardening products:

  • ❌ No Returns
  • ❌ No Replacements
  • ❌ No Refunds after dispatch

Please read our Return & Refund Policy before placing your order.

7. Product Care

Customers are responsible for providing appropriate care after delivery.

Plantora cannot be held responsible for plant health issues resulting from improper watering, sunlight, repotting, or general care after the product has been delivered.

8. Intellectual Property

All content on this website, including:

  • Logo
  • Brand Name
  • Images
  • Product Descriptions
  • Graphics
  • Text
  • Designs

is the property of Plantora and may not be copied, reproduced, or used without prior written permission.

9. Website Usage

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to the website or its systems.
  • Copy or misuse any content from the website.
  • Interfere with the website's operation or security.

10. Limitation of Liability

Plantora shall not be liable for:

  • Delays caused by courier partners.
  • Natural variations in live plants.
  • Losses resulting from improper plant care after delivery.
  • Events beyond our reasonable control, including natural disasters, transportation disruptions, or technical failures.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting your data and using it only for legitimate business purposes.

12. Changes to These Terms

Plantora reserves the right to update these Terms & Conditions at any time without prior notice.

The latest version will always be available on this page.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Plantora

📧 Email: ashwinitimbadia@gmail.com

Thank You for Choosing Plantora 🌿

We appreciate your trust and are committed to providing quality plants, gardening essentials, and excellent customer service. Happy Gardening! 🌱